Return Information
Here at Vitalize Hair, we strive for maximum safety and
maximum results. Our products are manufactured in the USA in facilities that use
FDA approved guidelines to ensure quality and safe products for your peace of
mind. We used only the best ingredients available to ensure effective products
that promote thicker, fuller, more beautiful hair!
Vitalize Hair will provide refunds within fifteen (15) days of receipt of purchase ONLY on unopened container(s) or bottle(s) as inspected and determined by Vitalize Hair. If container(s) or bottle(s) are opened that exist in a system
or kit, there will be NO refund for that system or kit. NO EXCEPTIONS.
Shipping expenses will not be refunded in any case including, but not limited to
returns (unless the return is the result of an error made by Vitalize Hair).
To begin the return process, please submit your order number and the
e-mail address associated with the order to:
Email:
customerservice@vitalizehair.com
Phone: 1.800.800.7577
Please allow up to 5-7 working days (Monday-Friday) to accept and review the
package once it's been delivered. Once your return has been received and
accepted, a credit or refund will be issued within 15 days and an e-mail
confirmation will be sent.
Return postage expense is the sole responsibility of the customer. Refunds are not accepted for a perceived 'lack of results'.